Shipping & Returns
Ruthless Until Found Guilty delivers worldwide, meaning no matter where you are you can still enjoy our products. We process and post all orders quickly as we can.
Standard Shipping: £3.99 - estimated arrival 2-6 working days.
(If ordered before 9am then your order will be delivered the next working day, EXCLUDING Sundays)
REST OF THE WORLD
Royal Mail 1st Class Signed: £15 - estimated arrival 2-7 working days.
Delays will occur when you order on or around bank holidays or public holidays due to post offices being closed.
If you are not happy with your order for any reason, we will happily issue a refund or exchange subject to the terms and conditions. Refunded items must be unworn and with labels still attached. Orders must be returned within 14 days of the order confirmation date. Any returns after this time frame will NOT be processed and no refund will be issued.
It may take longer to process your return at Christmas or Bank Holidays.
Please allow up to a 3-5 working days for refunds to show on your account.
We’ll refund you by the same method of payment. Please email before sending anything back so we can verify where the parcel has came from.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment as soon as possible.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check and contact your bank account before contacting us as this may take some time to register in your account. If you still have not received your refund, please contact us at : firstname.lastname@example.org
If refunded due to item not received you will ONLY be refunded the price you paid for the item of clothing as the clothing was shipped and we had to pay for the shipping cost to send to you. If proof needed we can send you proof of delivery.